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Who this is for

Authors recovering lost sales.

Overview

Captures shopper details when checkout stalls so the author can follow up manually.

How it works

  • Triggered when a checkout has been pending payment for 24 hours with the buyer’s email captured
  • The stale order is automatically cancelled and an Abandoned Cart record is created with:
    • Buyer email, name (if available)
    • Items in the cart (snapshot)
    • Subtotal and total
    • Abandoned timestamp

Author UI

  • Filterable list (All, Not followed up, Followed up)
  • Per-cart Follow Up dialog with notes textarea and “Mark followed up” action

What it does NOT do today

  • No automated recovery email — follow-up is manual outreach

Next steps

Payouts & Stripe Connect