> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cabinspress.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Abandoned Cart Tracking

> Captures shopper details when checkout stalls so the author can follow up manually.

## Who this is for

Authors recovering lost sales.

## Overview

Captures shopper details when checkout stalls so the author can follow up manually.

## How it works

* Triggered when a checkout has been **pending payment for 24 hours** with the buyer's email captured
* The stale order is automatically cancelled and an **Abandoned Cart record** is created with:
  * Buyer email, name (if available)
  * Items in the cart (snapshot)
  * Subtotal and total
  * Abandoned timestamp

### Author UI

* Filterable list (All, Not followed up, Followed up)
* Per-cart **Follow Up** dialog with notes textarea and "Mark followed up" action

### What it does NOT do today

* No automated recovery email — follow-up is manual outreach

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## Next steps

[**Payouts & Stripe Connect**](/shop/payouts-and-stripe-connect)